Rights

  • Right to get considerate and respectful care.
  • Right to information.
  • Right to give informed consent.
  • Right to privacy.
  • Right to confidentiality.
  • Right to obtain reasonable care and treatment.
  • Right to get copies of all medical records.
  • Right to know whether patient is part of any trial or clinical research.
  • Right to get details of treatment cost/ payments.
  • Right to expect continuity of care.
  • Right to obtain second opinion.
  • Right to refuse treatment.
  • To prompt resolution of complaints and to be informed about the complaint resolution process.
  • To be free from all forms of abuse or harassment.
  • Responsibilities

  • Provide accurate, relevant information for proper diagnosis, treatment, rehabilitation and counselling purposes
  • Comply and follow doctors instructions diligently.
  • Inform the physician in case of any problems.
  • Take preventive measures in case of infectious diseases.
  • Enquire about the costs of treatment.
  • Make payment of bills.
  • Take care and protect the hospital environment.
  • To utilize the health system properly and do not abuse/monopolize it.
  • Respect autonomy of doctors, nurses and other staff.
  • To treat doctors and nurses with respect.
  • Follow the “ NO SMOKING POLICY” of hospital.